Understand
Listen or read, identify intent and keep the conversation context.
AdamX Agents
AI that understands, acts and resolves.
Talk naturally. Get things done. AdamX Agents understand intent, draw on verified knowledge, gather information and move a conversation toward an answer, an action or the right person.
AXAdamX AgentsILLUSTRATIVE
I need to change my appointment.
I can help. Let me check the available options.
01
Intent understoodAppointment change
02
Next step selectedCheck availability / hand over
FROM INTENT TO OUTCOME
The agent does the work.
One continuous path from understanding the customer to completing a step or handing over with context.
Act
Use verified knowledge, gather information and invoke a governed process when needed.
Resolve or hand over
Complete the next step or bring in a human with the conversation intact.
SALES & LEAD QUALIFICATION
From first enquiry to a lead your team can act on.
An AI agent can answer from approved knowledge, understand what the prospect needs, capture relevant context and move the conversation to a useful next sales step.
Understand intent
Identify what the prospect is asking for and what matters to them.
Capture context
Ask the configured qualification questions without turning the conversation into a form.
Hand over clearly
Route the opportunity to the right person with a concise summary; scheduling requires a configured integration.
Illustrative journey. Available actions depend on your data, qualification rules and integrations; no conversion result is implied.
BUILT FOR YOUR EXISTING STACK
Agents work with your business context.
Ground Agents in approved knowledge and connect them to business processes where the right integration is configured.
CRM & business systemsCustomer, order and case context
Microsoft Dynamics 365 · Salesforce · SAP · Odoo
Messaging & collaborationConversations and team hand-offs
WhatsApp · Instagram · Microsoft Teams
Telephony & contact centreWork with existing voice environments
Avaya · Cisco · Yeastar · Asterisk · SIP
Custom connectionsScope the path for your environment
REST APIs · Webhooks · Middleware
Examples are integration targets, not a list of native connectors or partnerships. Available actions depend on your systems, permissions and implementation scope.
MEET CUSTOMERS WHERE THEY ARE
Voice and digital. One connected context.
A Voice Agent works in spoken conversations. A Digital Agent continues through configured messaging channels. Both are customer-facing AI, distinct from Agent Assist for human staff.
◉
Voice Agent
Natural conversation with the customer.
▣
Digital Agent
AI across digital conversations.
CAPABILITIES
When the conversation needs more.
01AdamX LensLet the customer show the issue.↗02Resolution FlowsFollow governed steps toward action.↗
03Agent AssistReal-time support for human agents.
AdamX Core
See AdamX in actionOne context beneath every interaction.
Knowledge, context and governance connect the experience.