Understand
Listen or read, identify intent and keep the conversation context.
AdamX AI Agents
AI that understands.
AI that understands.
And gets things done.
Let AI handle everyday requests. Grounded in your knowledge, connected to your systems, and ready to bring in your team when a person makes the difference.
Arabic-firstVoice + digitalOne context
Less repetition for your team.
More time for the moments that need them.
CONNECTED INTELLIGENCE
Customer intent
Your knowledge
Your systems
Your team
AdamX AI AgentOne shared context
FOLLOW ONE REQUESTIllustrative example
“Can I move my appointment to Thursday?”
A request, not another ticket.
Recognise an appointment change and keep the customer’s context.
Your rules. Before any action.
Check the booking policy and available slots in the connected system.
A useful next step. Ready to confirm.
Offer Thursday at 10:30. Update the booking after confirmation, or hand over with context.
Actions follow your configured rules, permissions and integrations.
FROM INTENT TO OUTCOME
The agent does the work.
One continuous path from understanding the customer to completing a step or handing over with context.
Act
Use verified knowledge, gather information and invoke a governed process when needed.
Resolve or hand over
Complete the next step or bring in a human with the conversation intact.
SALES & LEAD QUALIFICATION
From first enquiry to a lead your team can act on.
An AI agent can answer from approved knowledge, understand what the prospect needs, capture relevant context and move the conversation to a useful next sales step.
Understand intent
Identify what the prospect is asking for and what matters to them.
Capture context
Ask the configured qualification questions without turning the conversation into a form.
Hand over clearly
Route the opportunity to the right person with a concise summary; scheduling requires a configured integration.
Illustrative journey. Available actions depend on your data, qualification rules and integrations; no conversion result is implied.
BUILT FOR YOUR EXISTING STACK
Agents work with your business context.
Ground Agents in approved knowledge and connect them to business processes where the right integration is configured.
CRM & business systemsCustomer, order and case context
Microsoft Dynamics 365 · Salesforce · SAP · Odoo
Messaging & collaborationConversations and team hand-offs
WhatsApp · Instagram · Microsoft Teams
Telephony & contact centreWork with existing voice environments
Avaya · Cisco · Yeastar · Asterisk · SIP
Custom connectionsScope the path for your environment
REST APIs · Webhooks · Middleware
Examples are integration targets, not a list of native connectors or partnerships. Available actions depend on your systems, permissions and implementation scope.
MEET CUSTOMERS WHERE THEY ARE
Voice and digital. One connected context.
A Voice Agent works in spoken conversations. A Digital Agent continues through configured messaging channels. Both are customer-facing AI, distinct from Agent Assist for human staff.
◉
Voice Agent
Natural conversation with the customer.
▣
Digital Agent
AI across digital conversations.
CAPABILITIES
When the conversation needs more.
01AdamX LensLet the customer show the issue.↗02Resolution FlowsFollow governed steps toward action.↗
03Agent AssistReal-time support for human agents.
AdamX Core
See AdamX in actionOne context beneath every interaction.
Knowledge, context and governance connect the experience.