AI Agent Assist

AdamX Copilots

AI That Doesn't Hallucinate

Deploy AI assistants for customers and employees — grounded in your verified knowledge base. Same answer on voice, chat, WhatsApp, and web. No guessing. No hallucinations.

Everything You Need in an AI Copilot

RAG-Based — Zero Hallucinations

AI answers only from your verified knowledge — no general internet knowledge, no made-up facts.

Arabic-First — Saudi Dialect

Saudi-dialect STT and TTS built in. Natural conversations for Gulf customers and agents.

Real-Time Agent Guidance

The right answer surfaces for agents in real time during live calls — no more searching 10 systems.

24/7 Customer Availability

Always-on AI for customer-facing channels. No queues, no wait time, no after-hours gaps.

Multi-Channel Delivery

Voice, chat, WhatsApp, web, IVR, and email — all drawing from the same knowledge source.

PDPL & GDPR Compliant

Built for Saudi PDPL and UK GDPR. Your knowledge data never trains general models.

Where Copilots Deliver the Most Value

01

Customer Service 24/7

Instant, accurate answers around the clock. Fewer escalations, higher CSAT. AI handles routine queries — agents handle the complex ones.

02

Live Agent Assist

Agents query the copilot during live calls and get the right answer instantly — no hold music, no system-switching.

03

IVR & Voice Automation

AI-powered Arabic voice responses on IVR and dial channels. Most queries resolved without agent involvement.

04

Internal Knowledge Base

Employees ask about policies, procedures, and products — and get instant answers from your approved knowledge.

Three Steps to Go Live

01

Connect Your Knowledge

Upload PDFs, manuals, databases, CRM exports — we index it into a single governed knowledge source.

02

Deploy the Copilot

Launch the AI copilot on your chosen channels — website chat, WhatsApp, IVR, or voice.

03

Monitor & Improve

Track answer quality and knowledge gaps. Update your content and improve — no retraining required.

Everything You Need to Know

How does AdamX Copilots prevent AI hallucinations?

We use Retrieval-Augmented Generation (RAG). The AI only answers from the content you provide — it cannot draw on general web knowledge or fabricate answers. Every response is grounded in your verified knowledge base.

What channels does AdamX Copilots support?

Voice, live chat, WhatsApp, web widget, IVR, email, and mobile. All channels draw from the same knowledge source — so customers get the same answer regardless of how they contact you.

Does it support Arabic and Saudi dialect?

Yes. AdamX is Arabic-first. It includes Saudi-dialect speech-to-text and text-to-speech, Arabic content support, and a full RTL interface for both agents and customers.

How does the Copilot learn from my knowledge?

You upload your manuals, PDFs, and data exports. We index them into a managed RAG system. Updating the content updates the Copilot's answers immediately — no retraining or technical involvement needed.

Is AdamX Copilots PDPL and GDPR compliant?

Yes. AdamX is built for Saudi PDPL and UK GDPR compliance. Your knowledge data is never used to train general AI models and remains within your governed, secure environment.

How quickly can we go live?

A first version can go live within days of connecting your knowledge sources. Full system integration complexity determines the final timeline — but we're talking weeks, not months.

Ready to See AdamX Copilots in Action?

10-minute demo. No commitment. We'll show you exactly how it works on data like yours.